Zonos asked CONFLICT to build a PHP SDK developers would actually love. We delivered clean interfaces, clear docs, and hardened endpoints—helping partners integrate faster, with fewer questions and less churn.
ABOUT
As Zonos expanded its API offerings, it became clear that developers needed a better way to connect—especially in the PHP-heavy world of eCommerce platforms like Magento and WooCommerce. The raw API worked, but onboarding was slow. Support tickets piled up. And every partner had to reinvent the same wheel. Zonos needed an SDK that reduced friction and increased adoption.
The CONFLICT™ Approach
We approached the PHP SDK as a product, not a wrapper. We mapped the Zonos API surface, identified developer pain points, and designed a fluent, testable SDK with opinionated defaults and strong error handling. The package included full inline docs, versioning, and example implementations. We followed modern PHP best practices (namespacing, PSR standards, Composer packaging) to ensure clean integration into partner stacks. We didn’t just make the API easier—we made it delightful.
Results & Impact
Results & Impact
The Zonos API now ships with an SDK that developers actually want to use.
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Full-featured PHP SDK with test coverage, docs, and examples
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Reduced support overhead by giving partners better integration tooling
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Accelerated API adoption among third-party developers
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Architected for long-term maintenance and extensibility
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Improved developer trust and platform usability
The SDK changed everything. Our partners ship faster, we get fewer support tickets, and the API experience just feels smooth. CONFLICT built it like they were our internal team—and it shows.
Senior Engineering Manager at Zonos
OTHER STORIES
CI/CD Rebuild: Hands-Off Delivery at Scale tete
CONFLICT transformed SteadyMD’s brittle deployment workflows into a hands-off CI/CD pipeline that builds, tests, and ships code automatically—with near-zero errors. From chaos to confidence, we engineered a system that deploys everywhere, on demand, with human gates for control.
SteadyMD turned to CONFLICT to meet HIPAA and SOC 2 demands without derailing velocity. We hardened their production cloud, implemented real DevSecOps, and embedded audit-ready security into every layer—engineering confidence, not just compliance.
SteadyMD trusted CONFLICT to build and maintain a custom non-core application—fully staffed, fully managed—for over a year. We embedded seamlessly, shipped consistently, and owned the stack until sunset. No hires, no drama, just clean delivery.